Terms and conditions of subscription service

Please read these terms before using our subscription financial planning service. By accessing this website or subscribing, you agree to be bound by these terms and all policies referenced herein.

August 26, 2025

Acceptance of terms

Accessing our site or subscribing indicates agreement to these terms. If you do not agree, please do not use our service. We may update terms as needed; continued use means acceptance of changes.

Definitions

The following definitions apply throughout these Terms and Conditions.

  • “Service” refers to the subscription-based financial planning offered via our website norelativa.com.
  • “Subscriber” means any person or entity who signs up for and pays for our subscription service.
  • “Content” includes all website materials, documents, policies, and information provided to users.
  • “We”, “our”, or “us” means the operators of norelativa.com.

Use of the service

You may use the service for lawful purposes only. All advice is general in nature and does not constitute specific product recommendations.

Eligibility

Subscribers must be at least 18 years old and reside in Australia to use our service. By subscribing, you confirm your eligibility.

Proof of residency may be requested.

Subscriber responsibilities

Subscribers agree to provide accurate information and not misuse the service.

  • Maintain up-to-date contact and billing information.
  • Safeguard account credentials and access details.
  • Use the service in compliance with Australian law.
  • Notify us immediately of unauthorised account use.

Prohibited uses

The following uses are not permitted:

  • Sharing access or content with unauthorised third parties.
  • Attempting to disrupt or compromise site security.
  • Using the service for illegal or fraudulent activities.
  • Publishing or distributing our content without permission.
  • Impersonating our staff or misrepresenting affiliation.

Intellectual property rights

All website content, branding, and materials remain the property of norelativa.com. Unauthorised use or distribution is prohibited.

User content

You retain rights to information you submit but grant us a license to use it for service delivery.

Rights regarding user content:

We may use, store, or process your information solely for providing and improving our services.

Privacy and confidentiality

We manage your information in accordance with our Privacy Policy and Australian regulations. Please review our Privacy Policy for full details. Privacy Policy

Disclaimer of warranties and outcomes

Our service is provided as-is, without warranties. We do not guarantee results, refunds, or specific outcomes.

Important disclaimer notice:

Past performance is not indicative of future results. Results may vary for each individual.

Limitation of liability

We are not liable for indirect or consequential losses arising from your use of the service or website.

Indemnification

You agree to indemnify us for claims or losses resulting from misuse of the service or site.

Dispute resolution process

If a dispute arises, we encourage negotiation before seeking other remedies.

Arbitration

Disputes not resolved by negotiation may be referred to arbitration under Australian law.

Australian law governs all dispute procedures.

Online dispute resolution

You may also use online dispute resolution provided by Australian regulators.

Online dispute resource: Online dispute resource

Applicable law and jurisdiction

Australian law applies to all terms and disputes arising from this service.

Termination

We reserve the right to terminate or suspend your subscription for breach of these terms.

Modifications

We may update these terms at any time. Changes are effective once posted on this page.

Severability

If any provision is invalid, the rest remain in effect.

Entire agreement

These Terms and incorporated policies constitute the full agreement between you and us.

Contact about terms

For questions regarding these terms, please contact our team.

Email address: content@norelativa.com

Phone number: +61 8 3917 9701

Office address: Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia

Effective date: August 26, 2025

Version: 1.1