Terms and conditions of subscription service
Please read these terms before using our subscription financial planning service. By accessing this website or subscribing, you agree to be bound by these terms and all policies referenced herein.
August 26, 2025
Acceptance of terms
Accessing our site or subscribing indicates agreement to these terms. If you do not agree, please do not use our service. We may update terms as needed; continued use means acceptance of changes.
Definitions
The following definitions apply throughout these Terms and Conditions.
- “Service” refers to the subscription-based financial planning offered via our website norelativa.com.
- “Subscriber” means any person or entity who signs up for and pays for our subscription service.
- “Content” includes all website materials, documents, policies, and information provided to users.
- “We”, “our”, or “us” means the operators of norelativa.com.
Use of the service
You may use the service for lawful purposes only. All advice is general in nature and does not constitute specific product recommendations.
Eligibility
Subscribers must be at least 18 years old and reside in Australia to use our service. By subscribing, you confirm your eligibility.
Proof of residency may be requested.
Subscriber responsibilities
Subscribers agree to provide accurate information and not misuse the service.
- Maintain up-to-date contact and billing information.
- Safeguard account credentials and access details.
- Use the service in compliance with Australian law.
- Notify us immediately of unauthorised account use.
Prohibited uses
The following uses are not permitted:
- Sharing access or content with unauthorised third parties.
- Attempting to disrupt or compromise site security.
- Using the service for illegal or fraudulent activities.
- Publishing or distributing our content without permission.
- Impersonating our staff or misrepresenting affiliation.
Intellectual property rights
All website content, branding, and materials remain the property of norelativa.com. Unauthorised use or distribution is prohibited.
User content
You retain rights to information you submit but grant us a license to use it for service delivery.
Rights regarding user content:
We may use, store, or process your information solely for providing and improving our services.
Privacy and confidentiality
We manage your information in accordance with our Privacy Policy and Australian regulations. Please review our Privacy Policy for full details. Privacy Policy
Disclaimer of warranties and outcomes
Our service is provided as-is, without warranties. We do not guarantee results, refunds, or specific outcomes.
Important disclaimer notice:
Past performance is not indicative of future results. Results may vary for each individual.
Limitation of liability
We are not liable for indirect or consequential losses arising from your use of the service or website.
Indemnification
You agree to indemnify us for claims or losses resulting from misuse of the service or site.
Dispute resolution process
If a dispute arises, we encourage negotiation before seeking other remedies.
Arbitration
Disputes not resolved by negotiation may be referred to arbitration under Australian law.
Australian law governs all dispute procedures.
Online dispute resolution
You may also use online dispute resolution provided by Australian regulators.
Online dispute resource: Online dispute resource
Applicable law and jurisdiction
Australian law applies to all terms and disputes arising from this service.
Termination
We reserve the right to terminate or suspend your subscription for breach of these terms.
Modifications
We may update these terms at any time. Changes are effective once posted on this page.
Severability
If any provision is invalid, the rest remain in effect.
Entire agreement
These Terms and incorporated policies constitute the full agreement between you and us.
Contact about terms
For questions regarding these terms, please contact our team.
Email address: content@norelativa.com
Phone number: +61 8 3917 9701
Office address: Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia
Effective date: August 26, 2025
Version: 1.1